Return Policy
At Bestar Official Website, we want you to love your home setup, which is why we offer a 30-day return policy for items in their original packaging and condition. Please note that products must be unassembled to qualify for a full refund or exchange.
Initiate Your Request
Contact our customer service team via email or our online portal with your order number and the reason for your return.
Receive Authorization
Once approved, we will provide you with a Return Merchandise Authorization (RMA) number and detailed shipping instructions.
Pack and Ship
Securely pack the item in its original box with all hardware included and attach the shipping label provided to the exterior.
Inspection and Refund
After our warehouse team inspects the returned furniture for damage, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing